Erick Barrondo · Café de Guatemala
We assist with damaged products, incorrect products and undelivered orders. We will review each case to arrange a replacement or refund, as appropriate.
We do not accept returns for a change of mind. When a product must be returned because of a problem with the order, it must be unused. An order that was not received does not require a return.
The store will cover return shipping when it is confirmed that the product arrived damaged or that there was an error with the order.
You may request cancellation of your order before its preparation or personalization begins.
Email info@erickbarrondo.com, include your order number, and describe the problem or cancellation request.